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How to write better branded content
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Written by Diane Begin, CPRS Toronto Co-president

“I would advise anyone who aspires to a writing career that he or she would be wise to develop a thick hide.” Harper Lee

Articles are a powerful tool in public relations for creating user-specific content, encouraging buzz and helping to manage the message.

That’s why author and journalist Jane Stokes offered tips at a recent Toronto Canadian Public Relations Society event, to make your branded editorial even stronger.

The approach seeks to match reporter tone through six characteristics:

  1. Cares that readers will trust the information
  2. Cares that readers receive solutions
  3. Remains neutral with the whole conversation; no persuading
  4. Interviews authorities to get opinions
  5. Does not care if audiences take any action
  6. Wants the audience to return

Ultimately, this is accomplished through the acronym Stokes refers to as “T.H.E.”

  • Build TRUST (Is every last word…Impartial? No selling, no cheerleading. Reliable? Sources given. Comfortable? Upbeat, welcoming, not preachy.)
  • Be HELPFUL (Does my wording…Promise solutions? Get straight to the point? Minimal small talk. Make the reader feel satisfied?)
  • Directly ENGAGE (Do all my words…Create a positive/helpful mood? Stimulate thought? Speak directly to the audience? Show empathy? Vary sentence structure, like posing a questions?)

Stokes offered the following headline with T.H.E. at work, to make it stronger.

Before
Top things Canadians love about travel reward programs

After
How to multiply the rewards of travelling

She also offered the following tips for headlines, leads and branding.

HEADLINE TIPS

  • Use the ‘reporter’ voice
  • No unnecessary words
  • Identify the topic exactly
  • Begin your headline with a present-tense verb

LEAD TIPS

  • Don’t repeat the headline
  • Hook the audience
  • Use the ‘reporter’ voice
  • Ask a question
  • Use quick, short sentences
  • No small talk
  • Never begin with boring word “Whether…”

BRANDING TIPS

  • Less is more: 1 brand mention is powerful; 2 exact name mentions are risky; 3 repeats of the brand name are a waste of time (a branded URL is also a brand mention)
  • Quoting an authority allows opinion in the article – a natural path to branding. Quotes give articles a credible Two-Voice quality:
    1. The Reporter Voice: Delivers the topic; guides the article
    2. The Authority Voice: Gives tips (quoted, or tip-list) based on expertise; delivers the branded information
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Where are they now?
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Featuring Erika Manassis, Seneca College Student Representative, CPRS Toronto Student Steering Committee

What did you enjoy most about being on the SSC?

Being on the SSC gave me the opportunity to not only attend student events throughout the year, but to help plan them. I enjoyed acting as liaison between my peers at Seneca College, and my fellow committee members, because it meant I could help make sure that the interests of my classmates were reflected in our SSC events. This made occasions like Passport to PR, and PR 360 much more relatable and applicable to students. It felt great to have a hand in that experience!

As a member of the SSC I was also introduced to non-student members of CPRS Toronto, many of whom I keep in touch with today. The opportunity to mingle with and learn from professionals in the field was invaluable to me as a student trying to find my place in this industry.

And of course – I’ll always be grateful for having met my fellow SSC members through this committee! Though we came from different personal and professional backgrounds, and now work in various fields, it’s nice to know that I have a support system of 15 amazing individuals close by!

Where do you work now, and what do you do?

In April 2016 I joined the team at Cohn & Wolfe Toronto as an Intern. In mid-July I took on the position of an Account Coordinator.

As an Account Coordinator I have a wide variety of responsibilities. From media monitoring, to developing coverage reports, to communicating with bloggers, to pitching stories to media outlets across the country. Every day is different. Most of the portfolios I work on are consumer products, which allows our team to have a lot of fun with story angles, creative pitch notes and media events.

One aspect of my job that I most enjoy is developing relationships with Canadian journalists.  It can be difficult to get to know journalists over email, so I continue to attend CPRS Toronto events each month, where the focus is often on how to communicate with members of the media. At work, I develop these relationships by making phone calls instead of emails to journalists when possible, and doing my best to know what a journalist typically looks for in a story idea.

How do you think CPRS Toronto helped advance your career or get you ready for your current position?

Volunteering with CPRS gave me “real world” PR experience while I was still a student. Continuing to volunteer now that I work at a PR agency offers many opportunities to continue to learn from industry colleagues, and experts in the field. Since joining CPRS Toronto as a student member in September 2015, it has been nothing but a beneficial personal and professional experience!

—

LinkedIn: https://ca.linkedin.com/in/erikamanassis

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How First-Year PR Students Can Stand Out: Lessons from Michelle McTeague, Publicity Manager at Shaw Media
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As the first year of my public relations program comes to an end, I now understand the importance of securing an internship in the field. An internship in PR allows you to hit the ground running, get hands-on experience and really get a feel for the industry.

That’s why it’s important that, as first years, we bring our “A” game to interviews and always leave a great impression on potential employers. Though graduation is still three years away, it’s never too early to start preparing for internship opportunities.

Michelle McTeague, Publicity Manager at Shaw Media, offered us her advice at this stage in our professional careers, speaking from experience and her in-depth knowledge of the industry. After graduating from Durham College with an Advanced Diploma in Public Relations, Michelle accepted a publicity internship at Bell Media. She went on to hold positions at TIFF, Dancap Productions Inc., and FLIP Publicity & Promotions Inc. Today, as a publicity manager, her portfolio includes Food Network Canada, Showcase, Slice, and Lifetime.

Here is Michelle’s expert advice on how first-year PR students can prepare for their internships, and really stand out from the competition.

What can a student do to make their resume stand out?

It has to be attention grabbing, great format, unique and uses keywords. Your resume also has to be error-free, make sure to always spellcheck. It has to be as detailed as possible and very strategic.

What are the key documents/materials to have in your portfolio?

A cover letter that is tailored to the specific job position, key writing samples, mock releases, event flow, and mock event. A range of your writing shows the employer your thought process, how you were being strategic and how you leverage different social media platforms and other tools.

Many first-year PR students may not feel the need to think about their internships right now. Why is it important to start preparing for your internship in the beginning of your program?

Preparing now gives you a sense of where you want to start. Networking and keeping in contact with the employer is also very important since it could be where you first officially begin working in PR. Also, be passionate about what you want, it will show in your work.

Are there any specific extra-curricular activities that employers look for on a resume that first-year PR students should be involved in now?

Employers look at any extracurricular activities that enable you to showcase some of your skills. However, make sure you identify and draw out what is relevant to the job. Also, include what sets you apart from the competition. Personal development should never stop.

Can you outline the expectations vs. reality when it comes to internships?

Don’t have too many expectations. Go into any opportunity with the mindset that you are a sponge, you want to learn and absorb as much as possible. Instead of expectations have a set of objectives. For example, “By the time I finish my internship at Google, I want to know how to write an effective press release.”

Are there any skills you think we should focus on now to prepare for internships?

Time management, prioritization, organizational skills and communication skills are very important skills to hone and to have. When it comes to prioritizing, if you’re not sure what’s most important to complete, or how to prioritize a long list of tasks, never hesitate to ask your employer or professors for advice.

What precautions should first-years have online when entering this industry?

Think before you do anything!

How can first-year PR students build or improve their social media presence or personal brand?

Share your interests, and think of how you can be your own publicist. You could also showcase your favourite brands in positive ways (like in a blog post!).

What sector would be the most beneficial for a first-time intern? Agency, in-house, corporate…?

A great place for first-year PR students to start, especially when you’re young, is agency. Be prepared to give your all! Finding the right placement can be rewarding professionally. If you’re not sure where you want to work, base the decision on your heart-of-hearts and the products you want to promote. Try everything to find out what you want. Also, remember doors never close!

—

Written by: Tomiko Stanton is a first-year student at Humber College, in the Bachelor of Public Relations program.

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2016 CPRS ACE Award PR Campaign of the Year: Edelman for Ontario Association of Optometrists
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2016 CPRS ACE Award Creative Campaign of the Year: Narrative PR for Scotiabank
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2016 CPRS ACE Award Best in Show Contender: APEX PR for Polysporin
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2016 CPRS ACE Award Best in Show Contender: Narrative PR for Bacardi
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2016 CPRS ACE Award Best in Show Contender: APEX PR for Walmart Canada
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2016 CPRS ACE Award Best in Show Contender: Veritas for Stella Artois
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Speed Networking – A look inside PR 360
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On April 7, the CPRS Toronto Student Steering Committee (SSC) hosted their last event of the 2015/2016 school year, which took place at the Chelsea Hotel in downtown Toronto. A total of 72 public relations students from across the GTA attended the event, which allows small groups of students to intimately sit with professionals from a variety of public relations sectors.

Of course, the hot topic of the night for students was internships. They sought out advice on how to be exceptional during the internship hiring season and how to better their chances at landing their dream job.  In additional to these useful tips, the participating professionals shared additional industry insights.

At the Finance table, Laurrell Mohammed, Corporate and Public Affairs Manager at TD Bank Group, stressed the importance of being able to “sell yourself” in an interview. David Rowney, Senior Manager of Canadian Banking Communications at Scotiabank, added that volunteering for your choice company is a good place to start.

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Mike Van Soelen, Senior Principal from Navigator Ltd., seated at the Crisis Communications table, defined the process of building media relationships as “tricky” and explaining the importance of developing thick skin. While Vice President of NATIONAL PR, Jeff Roman, and NATIONAL PR Associate, Laura Poplak, advised that students should consider how to help the media you’re working with, and to offer them your support.

In the Government session Keerthana Kamalavasan, Senior Communications Advisor for the Office of the Mayor, recommended letting your coworkers know which projects you’re especially interested in and making yourself invaluable. Brendan Agnew-Iler, Account Director from Argyle Public Relationships, gave the students wise words to ponder whilst pursuing a career in PR: “If you’re not failing sometimes, you’re not trying hard enough.”

Speakers 1

From left to right: Lauren Poplak, Brian Rosevear, Linda Andross, Tracy Ford, Dan Young, Jeff Roman, Mike Van Soelen, David Rowney, Laurrell Mohammed, Abby Albino, Brendan Agnew-Iler, Christine Faulhaber, Jeanette Jones, Sandra Gregory, Debra Goldblatt-Sadowski, Jennifer Wasley, Samantha Taus, Ogho Ikhalo and Keerthana Kamalavasan

 The event showcased the range of positions in which public relations students could find themselves in their future. Other sectors included in the event were Consumer/Corporate, Global/Mid-size Agency, Non-Profit, Sports, Entertainment and Hospitality. Following the table discussions, attendees were free to mingle, network and try to glean final bits of crucial advice.

Not only was the night a fantastic chance to meet professionals, but it also provided a great opportunity to connect with other PR students entering the field. The SSC will be back in September for another great year of student-focused events.

It is a wonderful time to be in public relations and good luck to all the students this year heading into the industry!

—

Elyse Carney is a representative on the SSC currently attending Durham College.

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